Privacy Policy

Overview

Scope

All customers who use the contact form on our website

Data Controller

Shirokane Suri, LLC.

Contact

info@shirokane-suri.com

S2-1, 3-1-18 Wakaba, Mihama-ku, Chiba City, Chiba, Japan

Information We Collect

We collect the following information through our contact form:

• Name (First and Last)
• Company/Organization Name
• Industry
• Phone Number
• Email Address
• Inquiry Details

Purpose of Use

We use the collected information for the following purposes:

• Responding to and handling inquiries
• Providing information about our services
• Analyzing data to improve service quality
• Compliance with legal requirements

Information Sharing and Disclosure

We do not provide your personal information to third parties except in the following cases:

• When we have your consent
• When required by law
• When necessary to protect life, body, or property
• When providing minimum necessary information to contractors (under confidentiality agreements)

Information Protection

We implement the following measures to protect your personal information:

• SSL/TLS encryption for secure communication
• Appropriate access control management
• Technical measures to prevent unauthorized access and information leakage

Retention Period

After completing inquiry responses, we retain information for the period required by law or for legitimate business purposes. After the retention period expires, information is deleted using appropriate methods.

Your Rights

You have the following rights regarding your personal information:

• Request disclosure of personal information
• Request correction, addition, or deletion of personal information
• Request suspension or erasure of personal information use
• Request suspension of third-party provision of personal information

To exercise these rights, please contact us using the information below.

Policy Changes

We may change this Privacy Policy as necessary. We will notify you of any significant changes on our website.